The user's journey

The user's journey : storymapping products that people love
Lichaw, Donna
2016
Brooklyn, New York, Rosenfeld Media. 146 p.
Resumen: Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a story first approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
Tabla de contenidos
Número de pedido en Biblioteca FAU