Well designed

Well-designed : how to use empathy to create products people love
Kolko, Jon
2014
Boston, Massachusetts, Harvard Bussines Review Press. 234 p. Resumen: From Design Thinking to Design Doing Innovators today are told to run loose and think lean in order to fail fast and succeed sooner. But in a world obsessed with the new, where cool added features often trump actual customer needs, it's the consumer who suffers. In our quest to be more agile, we end up creating products that underwhelm. So how does a company like Nest, creator of the mundane thermostat, earn accolades like "beautiful" and "revolutionary" and a $3.2 billion Google buyout? What did Nest do differently to create a household product that people speak of with love? Nest, and companies like it, understand that emotional connection is critical to product development. And they use a clear, repeatable design process that focuses squarely on consumer engagement rather than piling on features for features' sake. In this refreshingly jargon-free and practical book, product design expert Jon Kolko maps out this process, demonstrating how it will help you and your team conceive and build successful, emotionally resonant products again and again. The key, says Kolko, is empathy. You need to deeply understand customer needs and feelings, and this understanding must be reflected in the product.
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Mapping experiences

Mapping experiences : a guide to creating value through journeys, blueprints, and diagrams
Kalbach, Jim
2016
Beijing, O'Reilly. 359 p.
Resumen: Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions.
Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value.
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Design things

Design things
ATELIER (Proyecto)
2011
Cambridge, Mass., MIT Press. 239 p.
Resumen: Design Things offers an innovative view of design thinking and design practice, envisioning ways to combine creative design with a participatory approach encompassing aesthetic and democratic practices and values. The authors of Design Things look at design practice as a mode of inquiry that involves people, space, artifacts, materials, and aesthetic experience, following the process of transformation from a design concept to a thing.
Design Things, which grew out of the Atelier (Architecture and Technology for Inspirational Living) research project, goes beyond the making of a single object to view design projects as sociomaterial assemblies of humans and artifacts--“design things.” The book offers both theoretical and practical perspectives, providing empirical support for the authors’ conceptual framework with field projects, case studies, and examples from professional practice. The authors examine the dynamics of the design process; the multiple transformations of the object of design; metamorphing, performing, and taking place as design strategies; the concept of the design space as “emerging landscapes”; the relation between design and use; and the design of controversial things.
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Linkography

Linkography : unfolding the design process
Goldschmidt, Gabriela
2014
Cambridge, Massachusetts, The MIT Press. 192 p.
Resumen: This book presents linkography, a method for the notation and analysis of the design process. Developed by Gabriela Goldschmidt in an attempt to clarify designing, linkography documents how designers think, generate ideas, put them to the test, and combine them into something meaningful. With linkography, Goldschmidt shows that there is a logic to the creative process—that it is not, as is often supposed, pure magic. Linkography draws on design practice, protocol analysis, and insights from cognitive psychology.
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Computer-aided manufacturing

Computer-aided manufacturing
Chang, Tien-Chien
Wysk, Richard A.
Wang, Hsu-Pin
2006
Upper Saddle River, New Jersey, Pearson Prentice Hall. 670 p. Resumen: Using a strong science-based and analytical approach, this book provides a modern description of CAM from an engineering perspective to include design specification, process engineering, and production. The Third Edition of Computer Integrated Manufacturing includes new material on CAD drafting, 3D CAD, surface modeling, solid modeling, feature-based modeling, variational and parametric modeling, tools for PLC logic design, and kinematics of NC machines. New chapters include “Geometric Tolerancing,” “Geometric Modeling,” “Statistical-Based Process Engineering,” “Fundamentals of Industrial Control,” and “Rapid Prototyping.” A valuable resource for any professional who needs to stay ahead of the latest issues and technology related to computer-aided design and manufacturing.
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La tercera revolución industrial

La tercera revolución industrial :cómo el poder lateral está transformando la energía, la economía y el mundo
Rifkin, Jeremy
2011
Barcelona, Paidós. 397 p.
Resumen: La revolución industrial impulsada por el petróleo y por otros combustibles fósiles, está llegando a un final peligroso. El precio del gas y de los alimentos aumenta, el desempleo continúa siendo elevado, el mercado inmobiliario está saturado, la deuda de los consumidores y de los Estados está descontrolada y la recuperación económica es cada vez más lenta. Para hacer frente a un posible segundo colapso de la economía global, la humanidad necesita urgentemente una estrategia económica sostenible que nos conduzca al futuro.
En este libro Jeremy Rifkin expone cómo la fusión de la tecnología de Internet con las energías renovables dará lugar a una nueva y potente “Tercera Revolución Industrial”. En el futuro, nos dice, centenares de millones de personas producirán en sus casas, en sus oficinas y en sus fábricas su propia energía verde y compartirán unas con otras una “Internet energética”, del mismo modo en que ahora creamos y compartimos información en línea.
Rifkin describe el modo en que los cinco pilares de la tercera revolución industrial crearán miles de nuevos negocios y millones de empleos, lo cual traerá consigo un reordenamiento fundamental de las relaciones humanas desde el poder jerárquico hasta el poder lateral, que influirá en la manera en que dirigimos las empresas, educamos a nuestros hijos y nos implicamos en la vida pública.
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The post political and its discontentes

The post political and its discontentes : spaces of depoliticisation, spectres of radical politics
Wilson, Japhy
Swyngedouw, Erik
2015
Edinburgh, Edinburgh University Press. 326 p.
Resumen: An exploration of the post-politics of global capitalism in theory and practice Our age is celebrated as the triumph of liberal democracy. Old ideological battles have been decisively resolved in favour of freedom and the market. We are told that we have moved 'beyond left and right'; that we are 'all in this together'. Any remaining differences are to be addressed through expert knowledge, consensual deliberation and participatory governance. Yet the 'end of history' has also been marked by widespread disillusion with mainstream politics and a rise in nationalist and religious fundamentalisms. And now an explosion of popular protests is challenging technocratic regulation and the power of markets in the name of democracy itself.
This collection makes sense of this situation by critically engaging with the influential theory of 'the post-political' developed by Chantal Mouffe, Jacques Ranciere, Slavoj Zizek and others. Through a multi-dimensional and fiercely contested assessment of contemporary depoliticisation, The Post-Political and Its Discontents urges us to confront the closure of our political horizons and re-imagine the possibility of emancipatory change.
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La política social de Mercalli

La política social de Mercalli : el terremoto y la oportunidad de los empresarios
Fuentes Lorca, Lissette
Schüler Vidal, Úrsula
2014
Santiago de Chile, Universidad de Chile, Instituto de la Comunicación e Imagen, CEIBO Ediciones. 281 p.
Resumen: Es posible afirmar que el recargado “laboratorio” inspirado en políticas neoliberales que comenzó a operar en febrero de 2010, tiene varias vertientes y antecedentes que la nutren y configuran. Este reportaje de investigación trata sobre la reconstrucción como ventana de oportunidades para esos nuevos grandes negocios, sobre la espera, algunos avances y muchas frustraciones que experimentan hasta hoy los damnificados de las distintas localidades.
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Carfree design manual

Carfree design manual
Crawford, J.H.
2009
Utrecht, International Books. 599 p.
Resumen: This enticing manual shows how to design sustainable, carfree cities that meet the needs and desires of their inhabitants. Based on walking, bicycling, and public transport, this comprehensive handbook offers a fresh look at city design. The book proposes methods to achieve aesthetically pleasing and practical, carfree living environments. From urban planning and neighborhood design to squares and building layouts, the author argues that narrower streets, four-story buildings, and interior courtyards offer a higher quality of life. A design process is proposed that directly involves future residents. Illustrative case examples and comparative analysis of 18 urban spaces are also included.
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Modernización urbana en América Latina

Modernización urbana en América Latina :de las grandes aldeas a las metrópolis masificadas
Almandoz, Arturo
2013
Santiago de Chile :Instituto de Estudios Urbanos y Territoriales, Facultad de Arquitectura, Diseño y Estudios Urbanos Pontificia Universidad Católica de Chile. 374 p.
Resumen: Partiendo de las concepciones de José Luis Romero, entre otros historiadores culturales, se recorre en este libro un arco de transformaciones iniciadas bajo la égida modernizadora de una burguesía que, después de la independencia, cambiaba de comercial a industrial en América Latina. Tal como se ilustra en los episodios constitutivos de los capítulos, el período se define, en términos urbanos, desde las transformaciones de las ciudades poscoloniales o grandes aldeas, hasta la aparición y consolidación del urbanismo moderno un siglo más tarde, catalizado en parte por las respuestas que las metrópolis masificadas requerían de los gobiernos locales y nacionales.
A lo largo de este dilatado arco modernizador, cuyo escenario más frecuente son las capitales y ciudades primadas, también se trata de incorporar la representación imaginaria de la urbanización y de la modernización misma, así como el clima intelectual y académico en el que emergiera el urbanismo en tanto disciplina. Por todo ello puede decirse que este trabajo busca inscribirse dentro del campo de la historial cultural y de las mentalidades.
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